ECTA Disclosure

Electronic Communications and Transactions Act

Effective date: 7 September 2026

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Published in accordance with Section 43 of the South African Electronic Communications and Transactions Act 25 of 2002.

1. Enterprise Information

Full Registered Name: TOUCHDOMAIN (Pty) Ltd

Trading Name: Touch Domain

Registration Number: 2026/686289/07

Legal Status: Private Company registered under the Companies Act of South Africa

Directors: Thabo Mtsweni

2. Physical Address & Contact Details

Physical Address: 96 Makgathe Street, Ipelegeng, Schweizer-Reneke, 2780

Postal Address: 96 Makgathe Street, Ipelegeng, Schweizer-Reneke, 2780

General Email: info@touchdomain.co.za

Compliance Email: tmtsweni@touchdomain.co.za

Website: touchdomain.co.za

3. Main Business Activity

Touch Domain provides custom web design, branding, digital content creation, application development, and reseller web hosting services.

4. Pricing, Estimates & Invoicing

All prices, quote calculations, and package fees displayed on touchdomain.co.za are quoted in South African Rand (ZAR).
Automated estimates on this website do not constitute binding invoices. Final fixed pricing, payment terms, and project scopes are confirmed in writing via a formal project agreement prior to commencing work.
Pricing excludes additional third-party costs (such as domain registrations, external software licensing, or third-party hosting infrastructure) unless explicitly itemized and agreed upon in writing.

5. Payment & Security Infrastructure

Electronic payments and bank transfers (EFT) are processed using secure banking gateways and standard encrypted channels (SSL/TLS protocols) to safeguard transactional information.

6. Service Records & Transaction Records

A full record of transactions, scope documents, and tax invoices will be provided to the client electronically and maintained for statutory record-keeping periods.

7. Cancellation & Cooling-Off Period

Under Section 44 of ECTA, consumers purchasing services electronically may be entitled to a 7-day cooling-off period following agreement, provided services have not already commenced with the client's consent. Once bespoke creative work, web development, or domain registrations have commenced at the request of the client, standard cancellation procedures outlined in our Terms & Conditions apply.

8. Codes of Conduct & Dispute Resolution

Touch Domain operates in compliance with South African commercial and electronic commerce laws. In the event of a dispute, procedures set out in our Terms & Conditions will apply, prioritizing direct, good-faith negotiation before external escalation.